Hornet is seeking a full time HelpDesk Manager/Technician.
The ideal candidate is a technically proficient and proactive individual who is committed to providing positive and efficient technical assistance to our wide range of artists, directors, and staff. A successful candidate will be able manage, prioritize and resolve HelpDesk tickets to ensure smooth daily studio operations while keeping collaboration paramount. This individual understands that the success of any creative environment requires an openness to new ideas, tools and ways of working, and will bring a passion for the creative process to our growing studio.
Regarding COVID-19: For our immediate needs, this position will be on a hybrid model - part time in house and part time remote. In the long term, this would be an in office position, primarily out of our Manhattan Studio, but the candidate should be flexible to travel between Manhattan and our Ridgewood Studio location from time to time.